Woolworths Ordered To Compensate Former Employee $231,000

Table of Contents

Share at:

Queensland Court of Appeal Justice Phillip Morrison has ordered Woolworths to pay an injured worker $231,000 in compensation. The former shop picker suffered a shoulder injury during his employment with Woolworths as a result of business practices which aggravated a pre-existing condition.

Concerned with your employment practices and policies? LawPath can connect you with expert business lawyers to ensure that your interests are protected and that you are compliant.

The Legal Claim

The former shop picker was employed by Woolworths between 2010 and 2013, successfully obtained damages for personal injuries suffered during employment.

The employee claimed that Woolworths breached their duty of care to protect an employee from injury. The legal claim was that the use of performance targets and the fear of being sent home drove the employee to work faster. The employee also had a pre-existing shoulder condition, and his legal claim was that the stress of the job led to shoulder damage. The trial judge had dismissed the matter in 2016 arguing the former employee had failed to draw a clear link between the casual employment and the injury suffered.

The Appeal

On appeal at the Supreme Court of Queensland Justice Phillip Morrison stated that Woolworths required its workers to lift boxes of produce that weighed between 13 and 16 kilograms. He went on to state that “the system of work involved frequent lifting away from the body of weights in excess of recommendations of the Worksafe Victoria Guide to Manual Order Picking”.

The Court accepted the arguments raised that the employee was fearing the performance targets placed upon him led to shortcuts being taken to ensure his job security. The court found that this directly led to the employee’s injury.

What This Means For Businesses

The outcome of this decision is a warning to all businesses for the need to be proactive in managing their operations. The decision highlights the need to ensure policies and practices, particularly concerning employee activities within the workplace are constantly monitored and reviewed to ensure compliance with the Fair Work Act is maintained.

The significant financial penalties highlight the potential consequences that can occur when best practice processes and procedures are not followed by business owners and managers, regardless of size.

Questioning whether your business practices are airtight? LawPath’s legal marketplace can connect you with leading business lawyers to help protect your business needs.

Let us know your thoughts about the new changes on poker players and online poker providers by tagging us at #lawpath or @lawpath.

Share at:

Simplify creating legal documents today

Browse through Lawpath's AI tools which can be used to draft, review and refine legal documents today!

Related Articles

Couple reviewing family trust paperwork at home

How to Close a Family Trust in Australia: Step-by-Step Guide (2026)

Trusts are widely used for investment and business purposes and can be complex in nature. Find out here how you can dissolve a trust.
Home office — the changing face of small business in Australia

The changing face of small business in Australia

Australia has 2.8 million trading businesses, and solo operators drove almost all of last year's growth. See which industries and places are leading.

How to Start a Small-Scale Mining Business: Essential Legal, Financial, and Operational Steps

Our guide on how to start a small mining business in Australia can help you capitalise on your skills.

How To Fire An Independent Contractor (2026 Update)

Have you hired an independent contractor and aren't happy with how things are going? Learn more about the legal avenues available to you.

How to Find Your ABN (2026 Update)

Your ABN is your business's key identifier. But what happens if you misplace it? Read to find out more.

How Often Should Employees Have Performance Reviews?

Performance reviews are a popular method of measuring and evaluating an employees' capability. So how often should you conduct performance reviews?