- When should I use LawPath?
LawPath helps you manage your legal needs by providing access to everything you need to start and run your business, including hundreds of blogs and legal guides, over 200 legal and commercial documents, business services and one of Australia’s largest network of expert lawyers. We help businesses large or small ranging from sole traders to large companies understand the legal gaps in their business and then connect them with the resources they need.
- Why should I use LawPath?
Our legal hub gives you 24/7 access to all the legal tools and products you need to ensure your business is compliant. By using smart technology we provide these legal services at a fraction of the time, cost and complexity of the traditional model. We also negotiate heavily discounted rates by tapping into the latent capacity of Australian law firms. Because we send our network of 750+ lawyers so much work, our clients benefit from transparent, fixed-price quotes so you’ll never have to pay expensive hourly fees to get legal assistance again.
- How can I contact LawPath?
You can speak to our customer support team at any time of the day with our 24/7 live chat available on the LawPath website. During business hours you can speak to a consultant by calling 1800 529 728. If you’re looking to speak to someone about one of our products you can email us on [email protected], alternatively if you need help with an existing product please email us on [email protected]
- What if I need a document that isn't available on LawPath?
We’re always adding to our library of over 200 legal and commercial documents so if we don’t currently have a specific document available in our library, please email us on [email protected] to let us know what you need. We know our customers legal requirements are urgent so we can always get you a fixed-price quote to have a document drafted by one of our 600+ network lawyers.
- What countries does LawPath cover?
We’re an Australian based online legal services company and our product range and network of lawyers reflects this. Our legal and commercial documents have been drafted to reflect federal and state laws and should not be used in other countries or territories.
- I already have a lawyer, why would I use LawPath?
Most of our clients have an existing relationship with a lawyer and they use LawPath to supplement their needs. By using LawPath you'll, have 24/7 access to our 200+ legal and commercial documents and services so you’ll never have to wait to hear back from your lawyer. We can also arrange fixed-price quotes for any kind of legal work from our 750+ network of expert lawyers, this means you’ll always have full transparency around pricing, be sure you’re paying competitive market rates and never get stung with hidden fees or going over budget.
- Are your documents legally binding?
Any signed document can be legally binding and LawPath’s documents are no different. Drafted by lawyers from Australia’s top tier firms and provided to us by our partners at LexisNexis, the world's oldest and leading legal content company. Whilst we always strive to ensure our documents are up to date with local legislation we strongly advise you to have a lawyer review and sign off on any LawPath document you customise. We can arrange for one of network lawyers to do this for you by using our Quick Quote service.
- Can't I just download a document from the web?
You can, but you’ll never know who drafted the document, if it’s up to date with current legislation and if the terms and clauses included in it are suitable for your specific needs. This is why over 40,000 businesses have used our documents. We always ensure they are up to date, drafted by expert lawyers and can be customised to your individual needs. The best part is you get your first document free, so there is no risk!
- What format do the completed documents come in?
You can only download our documents once they have been customised. All of our documents are delivered in a PDF format to protect the integrity of the clauses and information held within. We do not provide our documents in Word or HTML format. If you wish to make amendments or include additional clauses to one of our documents we recommend having this done by your lawyer or one of the lawyers available on the LawPath platform.
- How does LawPath differ from other online legal services?
We do a lot more than just provide online legal documents like other online legal service providers. When you register for a LawPath account you will have access to our legal hub where you can:
- take a Legal Health Check to identify your business' legal gaps;
- register for a ACN and ABN;
- register a Trademark and Patent; and
- connect with our network of lawyers for fixed-price quotes.
We provide a full end to end legal solution for any sized business and our customer service is second to none with 24/7 live chat available.
- Where are my completed documents kept?
All of your customised documents are securely encrypted and stored online so that you can access them at any time, from any device. Each version of a document you create is saved and editable and you can download them at any time.
- Our Satisfaction Guarantee
LawPath carefully selects and reviews each of the lawyers on our network. Every lawyer has a practicing certificate issued by the Legal Institutes of Australia and has significant commercial experience to ensure the work they do for our clients is of the highest quality.
- Quick Quote payments, why do I have to pay before work begins?
- Do you provide legal advice?
Legal advice can only be provided by lawyers with current practising certificates. As LawPath is not a law firm, the information we provide is of a general nature. You should always seek advice from a lawyer on any of the information or products you use on the LawPath site to ensure it’s relevant and suitable for your specific needs.
- How do I cancel my subscription?
You can cancel your LawPath subscription at any time, at the end of the billing cycle your account will be cancelled and you will no longer be charged. To cancel your LawPath subscription please email sup[email protected] or call us on 1800 529 728.
- How do I update my payment and account details?
To update your account or payment details please contact us on 1800 529 728 or email us on [email protected] so a customer service representative can assist you.
- What is LawPath Quick Quotes?
LawPath Quicks Quotes allows users to access Australia’s largest lawyer marketplace. You submit a brief for the legal work that you require and will receive fixed price quotes to compare within hours.
- How Does Quick Quotes Work?
1. Request a fixed price quote by submitting a fully scoped brief.
2. Receive up to 4 calls from Australia's leading lawyers. This ensures you are not over- quoted for your brief and that the lawyers know exactly what you require.
3. Receive and compare fixed price quotes within your LawPath account.
Select the lawyer you would like to hire, and pay for your fixed price quote.
- What does my fixed price quote include?
All LawPath quotes are fully transparent. The quotes include scoping, pricing (inclusive of GST), an introduction message and the option to see previous LawPath reviews from every lawyer on the LawPath directory.
- What if I have a question about my fixed price quote?
The LawPath quotes team is happy to answer any questions that you have about your quotes and the LawPath process. You can contact the quotes team on 1800 529 728.
- What if I need to change my request?
You can email [email protected] to change your request.
- Can I hire lawyers in my area?
Quick Quotes is currently available for customers in these Australian states and territories: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia and Tasmania.
- How long before my lawyers commences legal work?
LawPath sets the expectations that all clients are called within 1 business day after a quote has been accepted and LawPath has received payment. For example, if you select and pay for a quote on 2pm Friday, you can expect to be called by 2pm Monday.
- Is information confidential?
All information submitted in your quote request is confidential between LawPath, the quoting lawyer and yourself.
- What happens after the legal service is completed?
After the lawyer provides the finalised legal work you will need to login to your LawPath account and confirm that the work is complete. You will then be given a chance to review and rate your lawyer out of 5.
- Can I re-engage my lawyer for future work?
You can re-hire lawyers through LawPath by contacting us on 1800 529 728. LawPath allows all legal professionals to submit follow-up work through the LawPath platform. This allows you to have the benefit of a transparent fixed price quote and the satisfaction guarantee offered by LawPath.
All LawPath documents are drafted by top-tier law firms, and provided by LexisNexis Australia - a leading global provider of legal, government and corporate information solutions.