When should I use LawPath?

LawPath helps you manage your legal needs by providing access to everything you need to start and run your business, including hundreds of blogs and legal guides, over 200 legal and commercial documents, business services and one of Australia’s largest network of expert lawyers. We help businesses large or small ranging from sole traders to large companies understand the legal gaps in their business and then connect them with the resources they need.

Why should I use LawPath?

Our legal hub gives you 24/7 access to all the legal tools and products you need to ensure your business is compliant. By using smart technology we provide these legal services at a fraction of the time, cost and complexity of the traditional model. We also negotiate heavily discounted rates by tapping into the latent capacity of Australian law firms. Because we send our network of 600+ lawyers so much work, our clients benefit from transparent, fixed-price quotes so you’ll never have to pay expensive hourly fees to get legal assistance again.

How can I contact LawPath?

You can speak to our customer support team at any time of the day with our 24/7 live chat available on the LawPath website. During business hours you can speak to a consultant by calling 1800 529 728. If you’re looking to speak to someone about one of our products you can email us on [email protected], alternatively if you need help with an existing product please email us on [email protected]

What if I need a document that isn't available on LawPath?

We’re always adding to our library of over 200 legal and commercial documents so if we don’t currently have a specific document available in our library, please email us on [email protected] to let us know what you need. We know our customers legal requirements are urgent so we can always get you a fixed-price quote to have a document drafted by one of our 600+ network lawyers.

What countries does LawPath cover?

We’re an Australian based online legal services company and our product range and network of lawyers reflects this. Our legal and commercial documents have been drafted to reflect federal and state laws and should not be used in other countries or territories.

I already have a lawyer, why would I use LawPath?

Most of our clients have an existing relationship with a lawyer and they use LawPath to supplement their needs. By using LawPath you'll, have 24/7 access to our 200+ legal and commercial documents and services so you’ll never have to wait to hear back from your lawyer. We can also arrange fixed-price quotes for any kind of legal work from our 600+ network of expert lawyers, this means you’ll always have full transparency around pricing, be sure you’re paying competitive market rates and never get stung with hidden fees or going over budget.

Are your documents legally binding?

Any signed document can be legally binding and LawPath’s documents are no different. Drafted by lawyers from Australia’s top tier firms and provided to us by our partners at LexisNexis, the world's oldest and leading legal content company. Whilst we always strive to ensure our documents are up to date with local legislation we strongly advise you to have a lawyer review and sign off on any LawPath document you customise. We can arrange for one of network lawyers to do this for you by using our Quick Quote service.

Can't I just download a document from the web?

You can, but you’ll never know who drafted the document, if it’s up to date with current legislation and if the terms and clauses included in it are suitable for your specific needs. This is why over 40,000 businesses have used our documents. We always ensure they are up to date, drafted by expert lawyers and can be customised to your individual needs. The best part is you get your first document free, so there is no risk!

What format do the completed documents come in?

You can only download our documents once they have been customised. All of our documents are delivered in a PDF format to protect the integrity of the clauses and information held within. We do not provide our documents in Word or HTML format. If you wish to make amendments or include additional clauses to one of our documents we recommend having this done by your lawyer or one of the lawyers available on the LawPath platform.

How does LawPath differ from other online legal services?

We do a lot more than just provide online legal documents like other online legal service providers. When you register for a LawPath account you will have access to our legal hub where you can:

  • take a Legal Health Check to identify your business' legal gaps;
  • register for a ACN and ABN;
  • register a Trademark and Patent; and
  • connect with our network of lawyers for fixed-price quotes.

We provide a full end to end legal solution for any sized business and our customer service is second to none with 24/7 live chat available.

Where are my completed documents kept?

All of your customised documents are securely encrypted and stored online so that you can access them at any time, from any device. Each version of a document you create is saved and editable and you can download them at any time.

Our Satisfaction Guarantee

LawPath carefully selects and reviews each of the lawyers on our network. Every lawyer has a practicing certificate issued by the Legal Institutes of Australia and has significant commercial experience to ensure the work they do for our clients is of the highest quality.

We also offer a satisfaction guarantee to make sure you’ll be happy with the work provided by lawyers you connect with via LawPath. If for any reason you are not happy, we will arrange for you to be connected with an alternate lawyer to complete the work required at no extra cost or arrange for a full refund. See our full Terms of Use for more detail on our satisfaction guarantee.

Quick Quote payments, why do I have to pay before work begins?

We negotiate transparent, fixed-price quotes for our customers, usually at a discounted rate from what you would receive if you went direct. We provide LawPath customers with these advantages because we ensure our lawyers don’t have to chase payment for the work they do. When you make a payment, LawPath holds the fees and only transfers the funds to the lawyer once the job has been completed with your sign off. This way if there is ever a dispute, or you are unhappy with the work, we can provide you with a full refund with LawPath’s Satisfaction Guarantee, outlined in our Terms of Use.

Do you provide legal advice?

Legal advice can only be provided by lawyers with current practising certificates. As LawPath is not a law firm, the information we provide is of a general nature. You should always seek advice from a lawyer on any of the information or products you use on the LawPath site to ensure it’s relevant and suitable for your specific needs.

How do I cancel my subscription?

You can cancel your LawPath subscription at any time, at the end of the billing cycle your account will be cancelled and you will no longer be charged. To cancel your LawPath subscription please email [email protected] or call us on 1800 529 728.

How do I update my payment and account details?

To update your account or payment details please contact us on 1800 529 728 or email us on [email protected] so a customer service representative can assist you.

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Our Guarantee

All LawPath documents are drafted by top-tier law firms, and provided by LexisNexis Australia - a leading global provider of legal, government and corporate information solutions.

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