Price Match Policy

Price Match Policy

eSign with Lawpath
1st document free
4.7 (3)
Under 10 minutes
Under 10 minutes
Last updated December 2018
Last updated June 22, 2021
Suitable for all Australian states and territories
Suitable for all Australian states and territories

A Price Match Policy is a document that outlines how and when retailers are able to change the prices of their items to match that of a competitor’s, upon a customer’s request.

Get 1st document free

Document Overview

Price Match Policies are intended to ensure customers can purchase products from the existing business but at the same low prices offered by a competitor. By doing so, it maintains the relationship between business and customer and allows continuous and consistent consumer participation. Price Match Policies are not however, intended to or designed to force businesses into selling products below cost price or to operate at a loss.

This Price Match Policy also provides businesses with options on when items can be price matched and how the customer must raise their request to do so. 

Use this Price Match Policy if:

  • You own or operate a business that sells products direct to consumers 

  • You want to offer the same, competitive prices as other retailers and businesses offering similar products 

  • You want an honest, transparent way for customers to seek the best prices  

What does this Price Match Policy Cover?

  • Objectives/Background 

  • Nature of Competitor

  • Product Specifications & Availability 

  • Product Exclusions 

  • Proof of Competitor’s Price 

  • Nature of Proof 

  • Product Verification 

  • Honouring the Policy 

  • Location 

  • Timing 

  • Number of Items 

  • Further Considerations

Further Information:


Document Reviews

No reviews available.

How it works

Follow the steps below and you’ll have your ready-to-use document in no time.

Step 1

Set up a free Lawpath account

Step 2

Search and find the document you need from our list

Step 3

Follow the prompts and fill in all the relevant details

Step 4

Download your document in ready-to-use PDF or Docx* format. Access from any device, at anytime.

A giant library of template documents combined with a legal marketplace make this a must have for any small business owner.
Jake Benjafield

Create and access documents anytime, anywhere by signing up to our monthly or annual subscription plan

Sign up now

Recent Articles

Recent Articles

The A to Z Guide on ASIC For New Small Business Owners

Set up your business with the comfort of knowing you are legally complaint with ASIC requirements.

Business Outsourcing: A Comprehensive Guide for Business Owners

Want to efficiently grow your business but you feel as though you're lacking the resources? Outsourcing may be the answer you've been looking for.

Is a Signed Mediation Agreement Enforceable?

Read on to find out whether your signed mediation agreement is actually legally binding and enforceable.
Not sure what you need?
Call and speak to one of our
consultants for free on
1800 529 728
Australia’s leading
Online legal website

Lawpath has been recognised as a
leader and innovator across the legal
sector.

Safe and Secure

We keep all your information
encrypted to ensure your
privacy and safety.