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NDIS Privacy Policy

An NDIS Privacy Policy is designed to be used by providers of NDIS-funded services to outline the provider’s policies and procedures regarding the collection of personal information.


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Document Overview

The National Disability Insurance Scheme (NDIS) is a government funded scheme that provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disability. The NDIS involves personalised plans to accommodate the need of each participant, hence the scope and delivery of services under NDIS should be explicated in written agreement.

This document outlines the types of personal information collected and stored by the NDIS service provider, as well as the reasons, processes and procedures for collection and storage. The document also provides NDIS clients with clear instructions on how to access and correct their personal information, and make complaints.

Use this NDIS Privacy Policy if:

  • You are engaging the services to participants under the NDIS; and

  • You want to ensure that your business’ policies and procedures regarding the collection of personal information are clear.

What does this NDIS Privacy Policy provide?

  • Written assurance to your customers of compliance with federal legislation, including the Privacy Act 1988 (Cth) and the National Disability Insurance Scheme Act 2013 (Cth);

  • What personal information will be collected from customers and the reasons for collection;

  • How this personal information will be collected and stored;

  • How customers can access their personal information and lodge complaints; and

  • Optional provisions for if your website contains links to third party websites and/or if you disclose personal information to third parties located overseas.

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