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Flexible Working Policy

A Flexible Working Policy document clearly describes the steps that an employee must follow in order to request a flexible working arrangement.

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Last updated December 18, 2024

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Suitable for Australia

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Written by

Edwin Montoya Zorrilla

Reviewed by

Damin Murdock

Document Overview

A flexible working policy (hybrid working policy) outlines the terms and conditions for employees who want to change their working hours or days, as well as their preferred working method. This document clearly describes the steps that an employee must follow in order to request a flexible working arrangement. Having a clearly-defined flexible working policy will help establish transparency with your employees, and assist you in dealing with flexible work requests in a manner that complies with the law.

It is important to note that this policy document does not have the legally-binding qualities of a contract. If you are arranging for specific working arrangements with an employee or group of employees, you should consider creating a separate employment contract.

What does a Flexible Working Policy provide?

  • Who is eligible to submit a flexible working arrangement request

  • What constitutes a ‘flexible working arrangement’

  • Procedures and guidelines for employees submitting flexible working requests

  • Procedures for considering, approving and refusing a flexible working request

  • Procedures for monitoring and reviewing a flexible working arrangement

Further information:

The Legal Risk Score of a Flexible Working Policy Template

Our legal team have marked this document as low risk considering:

  • The policy allows for flexible working requests to be denied based on a broad range of business-related grounds, which could limit the employee's ability to achieve desired flexibility.
  • The employer retains the unilateral right to amend or withdraw the policy at any time, which could lead to instability or unpredictability in the terms of employment regarding flexible working arrangements.
  • The employer has discretionary power to monitor, review, and alter flexible working arrangements, potentially leading to changes that might not always align with the employee's expectations or needs.
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Flexible Working Policy Checklist

Complete your free Flexible Working Policy with our checklist

Consultation with Line Manager

Before making a formal written request, discuss your flexible working needs and reasons with your line manager to explore viable options.

Formal Written Request Submission

Submit a detailed written request outlining your current working pattern, the desired changes, and the reasons for these changes, as per the policy guidelines.

Engage in Follow-Up Meetings

Participate in any necessary consultations to discuss potential modifications to your request or to understand the reasons if your request is declined.

Review and Monitoring

Actively participate in the monitoring and review process to address any concerns or adjustments required in your flexible working arrangement.

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