Performance reviews help monitor employee motivation, as well as individual and organisational successes. The document provides an in-depth basis to identify and manage unsatisfactory performance, and also reward performance exceeding expectations. It is also known as a performance appraisal or performance evaluation. Once completed, it provides a well-rounded picture of an employee’s contribution and professional growth. Most companies conduct performance reviews every 3-6 months. A well-prepared performance review can be an effective tool for employee development and career growth, as well as for improving overall job performance.

What are the benefits of a performance review?

• Helps managers to evaluate an employee’s strengths and areas that need improvement. This helps employees to understand their areas of expertise and where they need to improve to excel in their roles.

• Provides an opportunity for managers to set clear goals for employees, helping employees focus on their tasks and understand what is expected of them.

• Provides a platform for open communication between managers and employees. This can help to identify issues or misunderstandings that may be affecting performance, and also to resolve conflicts.

• Performance reviews give managers the opportunity to recognise employee achievements, which can increase motivation and job satisfaction.

• Identify areas where an employee needs training, to help them to develop new skills and advance their careers.

• Facilitate career growth by providing a roadmap for career growth, outlining the steps employees need to take to advance in their careers.

Use this document if:

• You want to set expectations for employees and a metric to measure these expectations.

• You wish to give employees regular and constructive feedback.

• You want to identify issues with employees and which specific areas need improvement.

What does this document cover?

• This document is drafted to suit all businesses.

• This document covers some key performance indicators; namely, communication, dependability, support of others, business growth, efficiency, adaptability, customer satisfaction, revenue input, teamwork and innovation.

Further information

• How often should employees have performance reviews?

• What is performance management?

• What to Include in Performance Reviews