Managed Services Agreement
A Managed Services Agreement provides a general set of terms and conditions for the provision of managed services, often on an ongoing basis, such as IT, technical support or clerical support.
4.7 (6 reviews)
Under 10 minutes
Suitable for Australia
Document Overview
This is a basic agreement that provides a general set of terms and conditions for the provision of managed-services, often on an ongoing basis, such as IT, or technical support or clerical support. The services to be provided may be detailed in the agreement, with the equipment and applications to be included, as well as what is excluded from support. The agreement also allows for documentation of the minimum standards the environment must meet in order to qualify for services. Due to the number of options provided in the precedent, a thorough review of the agreement upon completion is strongly recommended prior to issuing to the other party.
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