e-Sign with Lawpath

NDIS Complaint Policy

This NDIS Complaint Policy is designed to be used by providers of NDIS-funded services to outline the provider’s complaint management procedure.

starstarstarstarstar_half

4.7 (6 reviews)

timer

Under 10 minutes

location_on

Suitable for Australia

Get 1st document free

Document Overview

The National Disability Insurance Scheme (NDIS) is a government funded scheme that provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disability. The NDIS involves personalised plans to accommodate the need of each participant, hence the scope and delivery of services under NDIS should be explicated in written agreement.

This document outlines how the service provider will accept and evaluate complaints from its service recipients. It also includes several provisions designed to provide additional support to recipients with special needs, as required by the NDIS (Complaints Management and Resolution) Rules, and the NDIS (Code of Conduct) Rules.

Use this NDIS Complaint Policy if:

  • You are engaging the services to participants under the NDIS; and

  • You want to ensure that your business’ policies and procedures regarding the processing of complaints is clear.

What does this NDIS Complaint Policy provide?

  • The process by which your service recipients can lodge complaints; and

  • How your organisation will handle these complaints.


It's never been so easy

laptop_mac

Sign-up to a free Lawpath account

Get started and we’ll take care of you. It’s that easy.

gavel
person_outline

Collaborate with e-Sign and Sharing

Having access to your legal documents has never been easier. You can request e-signature, share the document and download for an efficient collaboration.

Create unlimited legal documents and eSignatures for only $39/month.

Upgrade to a Lawpath legal plan to boost your new business.

View plans & pricing
trust-mark

Here's what people say about Lawpath’s NDIS Complaint Policy

Reviews are managed by BazaarVoice and comply with the BazaarVoice Authenticity Policy. Reviews are independently verified by BazaarVoice and detail our customers' real experiences.

Looking for more documents?

Browse all legal documents