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Computer Repair Services Agreement

A Computer Repair Services Agreement sets out the relationship between you, the service provider, and the business receiving the services.

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5.0 (2 reviews)

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Last updated December 20, 2024

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Under 10 minutes

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Suitable for Australia

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Written by

Edwin Montoya Zorrilla

Reviewed by

Damin Murdock

Document Overview

As a someone who repairs computers, it's important that you have the right documents in place to make sure your services are delivered effectively, and even more importantly, that you get remunerated for those services

A Computer Repair Services Agreement, often referred to as a Computer Repair Contract or IT Service Agreement, is a legally binding document that outlines the terms and conditions governing the provision of computer repair, IT support, or related services. This agreement is typically used when a professional technician, IT service provider, or computer repair business offers their expertise to individuals or businesses in need of computer-related assistance.

Please note that this agreement has been specifically designed for use when providing dog walking services. If your services are of a more general nature, then you can use our services agreement.

The Legal Risk Score of a Computer Repair Services Agreement Template

Our legal team have marked this document as low risk considering:

  • The agreement specifies that services must commence on a fixed date, which could be problematic if either party faces unforeseen circumstances that delay the start.
  • The agreement provides for flexibility in how the services are provided. However, it does not provide flexibility in the payment terms, which could pose financial risks if the scope of the services expands or unexpected costs arise.
  • The agreement provides for termination for convenience is available.

This document provides a structured approach to managing a personal training services agreement, which is beneficial for clarity and setting expectations. However, the rigidity in service alterations and fixed payment terms may introduce operational and financial risks that users should consider. Users familiar with service agreements will recognize these aspects as common, but should carefully consider whether the specific terms align with their needs and the dynamic nature of personal training services.

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Computer Repair Services Agreement Checklist

Complete your free Computer Repair Services Agreement with our checklist

Ensure Proper Signatures

Ensure that all parties involved in the agreement sign the document to validate its execution and enforceability.

Verify Commencement and Completion Dates

Confirm that the commencement and completion dates for the services are clearly specified and agreed upon by all parties to avoid any misunderstandings.

Document Accessibility

Keep the signed document in a secure location where it can be easily accessed by authorised parties when needed.


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When to use a Computer Repair Service Agreement

A Computer Repair Service Agreement should be used in various situations where computer repair or IT services are being provided.

Here are common scenarios when you should consider using such an agreement:

  • When hiring a professional computer technician or IT specialist to repair, maintain, or service your computer systems or network.
  • If you operate a computer repair or IT services business and provide services to clients.
  • For ongoing computer maintenance or support services where a technician will regularly service or monitor computer systems, such as for businesses that need continuous IT support.
  • For one-time computer repair jobs, such as fixing hardware issues, resolving software problems, removing viruses, or upgrading components.

What are the key components of a Computer Repair Service Agreement

A Computer Repair Service Agreement typically includes the following key components:

  • Provision of services;
  • Materials;
  • Timing;
  • Pricing;
  • Payment;
  • Warranty, alterations and rejection of services;
  • Confidentiality;
  • Copyright and intellectual property;
  • Non-solicitation of personnel and clients;
  • Limitation of liability and waivers;
  • Mediation; and
  • Termination for provider and recipient.

What are the other names for the Computer Repair Services Agreement?

A Computer Repair Services Agreement may also be known by different names depending on the context or industry.

Here are some alternative names for such an agreement:

  • IT Service Agreement
  • Computer Repair Contract
  • Technology Services Agreement
  • PC Repair Services Agreement
  • IT Support Contract
  • Hardware Repair Agreement
  • Computer Maintenance Contract
  • Network Services Agreement
  • IT Consulting Agreement
  • Tech Support Contract
  • Information Technology Service Agreement
  • Computer Technician Services Agreement
  • Software Repair Contract
  • Hardware and Software Services Agreement
  • IT Service Level Agreement (SLA) - Used for ongoing support and maintenance contracts.

These terms can be used interchangeably and typically refer to a legally binding contract that outlines the terms and conditions under which computer repair, IT support, or related services will be provided to a client by a service provider, whether it's an individual technician or an IT service company.

Other documents you may need:

Is the Computer Repair Service Agreement a legal document?

Yes, a Computer Repair Service Agreement is a legal document. It is a legally binding contract that outlines the terms and conditions under which computer repair, IT support, or related services will be provided by a service provider to a client.

When both parties (the service provider and the client) sign the agreement, they are entering into a legally enforceable contract that is subject to applicable laws and regulations.


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