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Consumer Complaint Letter

A Consumer Complaint Letter is used to communicate with a business that you have a complaint regarding their products or services.


5.0 (1 reviews)


Under 5 minutes


Suitable for Australia

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Document Overview

It is important to try to resolve a problem with a business first before seeking help from a consumer protection agency. This letter is a low impact medium of contacting a business about an issue. 

Use this Consumer Complaint Letter if:

  • You wish to complain to a business about an issue you have
  • You want to request a business to resolve a problem you have with their products or services
  • You want to provide a time-frame for the business to respond in

What does this Consumer Complaint Letter cover?

  • The problem that you experienced as a consumer 
  • The resolution required by the business to solve the problem
  • A time frame for the business to respond within

Further Information

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