A complaints policy outlines how your business will manage complaints and work to protect your reputation. Customisable and ready for use in under 5 minutes.Get 1st document free
A complaints policy outlines how your business will manage complaints and work to protect your reputation. There is always a risk that a customer may not be happy with your product or service. This agreement can apply to companies that want to inform their customers on how to make a complaint. The policy streamlines the complaint process and makes your customers feel like their concerns are being heard and their feedback is valued. Overall, a complaints policy is essential for any business which cares about providing quality customer service.
Use this Complaints Policy If:
- You provide any products or services
- You want to show that you value customer feedback
- You want to streamline your complaints procedure and protect your business' reputation.
What does this Complaints Policy Cover?
- Customer feedback statement
- Complaint submission process
Other Documents You May Need:
Not sure what you need? Call and speak to one of our consultants on1800 529 728
How it works
Follow the steps below and you’ll have your ready-to-use document in no time.
Set up a free Lawpath account
Search and find the document you need from our list
Follow the prompts and fill in all the relevant details
Download your document in ready-to-use PDF or Docx* format. Access from any device, at anytime.