e-Sign with Lawpath

Complaint Policy

A complaints policy outlines how your business will manage complaints and work to protect your reputation. Customisable and ready for use in under 5 minutes.
4.8 (19 reviews)
Under 5 minutes
Suitable for Australia
Get 1st document free

Document Overview

A complaints policy outlines how your business will manage complaints and work to protect your reputation. There is always a risk that a customer may not be happy with your product or service. This agreement can apply to companies that want to inform their customers on how to make a complaint. The policy streamlines the complaint process and makes your customers feel like their concerns are being heard and their feedback is valued. Overall, a complaints policy is essential for any business which cares about providing quality customer service.

Use this Complaints Policy If:

  • You provide any products or services
  • You want to show that you value customer feedback
  • You want to streamline your complaints procedure and protect your business' reputation.

What does this Complaints Policy Cover?

  • Customer feedback statement
  • Complaint submission process
  • Evaluation
  • Responses

Other Documents You May Need:

It's never beenso easy
Sign-up to a free Lawpath accountLawpath is free to join, and you get one free legal document when you sign-up. Also, you can receive unlimited e-signature requests with your Lawpath account.
Browse our 350+ legal documentsBrowse our 350+ legal documents to find the perfect match to cover your business needs. We’ve got Compliance, Employment, Service agreements and more.
Collaborate with e-Sign and SharingHaving access to your legal documents has never been easier. You can request e-signature, share the document and download for an efficient collaboration.
Create unlimited legal documents and eSignatures for only $33/month.
Learn more
Here's what people say about Lawpath’s Complaint Policy
No reviews available.
Powered by
Looking for more documents?
Privacy Policy
Cleaner Contract
Browse all legal documents