Engagement Letter

An Engagement Letter is a document that sets out the business relationship between a client and a company. This letter serves as an agreement between the two parties on the terms of their engagement. This includes details on the services being offered, client responsibilities, deadlines and compensation. In addition, the document outlines the nature and limitations of the services being provided.

As a company providing services, an engagement letter will help establish transparency and understanding in your relationship with a client. Having a set of defined expectations and terms to which both parties are satisfied with is highly advantageous. This will help limit the potential for disputes and misunderstandings to arise with your client in the long term. An engagement letter in effect acts as a contract between the two parties and is considered a legally binding document. 

Use this Engagement Letter If:

• You’re entering an agreement to provide services to a client
• You want to establish the terms and expectations of the relationship prior to commencing

What does this Engagement Letter Cover?

• Purpose and scope of services
• Client responsibilities
• Period of engagement
• Confidentiality
• Estimated pricing
• Professional fees
• Terms of trade

Other documents you may need:

• Memorandum of Understanding

• Service Level Agreement