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Equipment Installation and Support Agreement

This Agreement allows for a supplier to provide installation and support services to a customer.

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Last updated December 19, 2024

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Suitable for Australia

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Written by

Edwin Montoya Zorrilla

Reviewed by

Damin Murdock

Document Overview

This agreement includes the option to include clauses and wording relevant to the installation of software.

What does the Equipment Installation and Support Agreement cover?

  • Service details and pricing
  • Timing
  • Exclusions
  • Recommendations for the customer
  • General provisions such as exclusion of liability.

The Legal Risk Score of a Equipment Installation and Support Agreement Template

Our legal team have marked this document as low risk considering:

  • The document allows for the possibility of additional charges if the scope of work changes or if unforeseen issues arise during service provision, which could result in higher costs than initially expected.
  • There is a limitation on the liability of the service provider, which caps potential compensation for any losses or damages to the amount equivalent to the charges under the agreement, potentially leaving the customer undercompensated.
  • The service provider does not generally undertake repairs that might invalidate warranties or guarantees from manufacturers, which may limit the scope of solutions available for certain equipment issues.
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Equipment Installation and Support Agreement Checklist

Complete your free Equipment Installation and Support Agreement with our checklist

Verify Service Scope and Assumptions

Ensure that the scope of the services, including any assumptions for fixed-rate services, aligns with your specific requirements and expectations as detailed in the agreement.

Confirm Payment Details

Check that all payment terms, including methods and timing of payments, are clearly understood and agreed upon to avoid any disputes or misunderstandings.

Prepare for Service Implementation

Make necessary preparations as outlined in the agreement, such as backing up data, ensuring space and power supply availability, and having necessary cables and manuals ready for the equipment installation or support services.

Review Liability and Limitations

Understand the limitations on liability and the specific conditions under which compensation for damages or losses is capped, to assess potential risks effectively.

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